Frequently Asked Questions (FAQ)
Q: Are your staff background-checked and trained?
A: Yes. Every member of our team undergoes thorough background checks and receives ongoing training to ensure professionalism and top-quality service.
Q: Is AIO licensed and insured?
A: Yes, we are fully licensed, bonded, and insured for your peace of mind.
Q: How do I get a quote or schedule a cleaning?
A: You can contact us via our website form, email, or phone. We’ll assess your needs and provide a free, customized quote.
Q: What happens if I’m not satisfied with the cleaning?
A: Customer satisfaction is our top priority. If you’re not happy with any aspect of our service, please let us know right away — we’ll promptly address and resolve the issue.
Q: What types of commercial spaces do you clean?
A: We specialize in cleaning medical offices, retail stores, office buildings, warehouses, and other commercial properties throughout Southern California.
Q: Are your cleaning products safe and eco-friendly?
A: Yes! We prioritize the health and safety of your employees and customers by using industry-approved, environmentally friendly cleaning products whenever possible.
Q: Do you offer flexible scheduling?
A: Absolutely. We understand that each business has unique hours and needs. We offer daytime, evening, and weekend cleaning options to minimize disruption to your operations.